Topic

Overall Experience & Satisfaction

91.7% positive

Across 77 reviews of Wilson Funeral Home in Tampa, FL, overall experience & satisfaction appears in 12 reviews (91.7% positive), from 2015-02-28 through 2026-05-28.

Key findings

Overall Experience & Satisfaction mentioned in 12 of 77 reviews (15.6%)
91.7% of Overall Experience & Satisfaction reviews are 4 or 5 stars
Average rating in Overall Experience & Satisfaction reviews: 4.7★

Aspects most discussed in these reviews

Professionalism & Conduct
100%12 mentions
Courtesy & Friendliness
42%5 mentions
Problem Resolution & Effectiveness
25%3 mentions
Communication & Updates
25%3 mentions

Reviews mentioning overall experience & satisfaction

May 4, 2026

Brinia Elis

the only thing I would suggest is for them to allow family to dress their loved ones. other than that everything was professional and amazing. I would use them again. my dad -brunel eliscart 🤍 was send out the right way.

March 13, 2026

Cynthia Edwards

Excellent service. I highly recommend.

Response from owner

Hi Cynthia, thank you for your recommendation and positive review. We are truly grateful you took the time to share your experience with us.

March 16, 2026

January 9, 2026

Becki Tyree

It was an extreme pleasure working with all the professionals of this funeral home. The experience of planning the services of a loved one first requires you to face the reality that the person you loved has transitioned. For me, the loss of my mom was very difficult, and everyone I encountered at Wilson was empathetic, caring and polished. From contacting them to notify them of my mom's passing, to the planning of the services, to the actual day of the service and then the driver bringing me home following the service was brilliant. Ms. Paulette in the office was warm and very helpful for anything I needed. Wilson's has been in pillar in the community since I was a little kid, and their quality of service has not aged; they keep the family's need and the dignity of the deceased a priority. Thank you for making my difficult time easier by just the care, concern and professionalism you provided.

Response from owner

Thank you so sincerely for your kind words and for sharing your experience. It was a profound honor for our family to care for your mother and to support you through such a difficult transition. We are grateful for the trust you placed in us to uphold your family’s needs and your mother’s dignity.

January 19, 2026

June 12, 2025

Nikki Brown

My husband, Corey died so unexpectedly and the grief was overwhelming. They helped me and my sons navigate through this. I am so grateful for your help. While I hope I never have to see you all again, I just want to say THANK YOU!

Response from owner

Thank you so much for your kind and heartfelt words during such a profoundly difficult time. We are truly sorry for your loss and want to extend our deepest condolences to you and your sons. Corey’s passing was heartbreaking, and we can only imagine the pain and grief you’ve endured. It was an honor to support your family as you navigated this unimaginable journey. Your strength and love for Corey were evident, and we hope that in some small way, our presence brought comfort and clarity when you needed it most. While we share in your hope that our paths don’t cross again under such circumstances, please know that we are always here for you should you ever need anything in the future.

July 30, 2025

September 19, 2024

Tony T

Wilson provided excellent service for all my needs. I have used them before and will continue.

Response from owner

Thank you for your continued trust in our family. It is a profound responsibility to serve a family multiple times, and we are truly grateful for the opportunity to have supported you again. We are always here for you whenever you need us.

January 19, 2026

September 10, 2024

F. S.

The Wilson Funeral Home staff were professional from start to finish. They worked with us and were patient when requesting and waiting on information from the Thompson family. They handled everything with efficiency and delicate care. Thank you for making the entire funeral service a smooth process, and for putting our beloved Carolyn away beautifully! We appreciate your assistance with everything. I highly recommend Wilson's Funeral Home.

Response from owner

Thank you for your kind recommendation. It was a sincere privilege for our team to work alongside the Thompson family to honor Ms. Carolyn. We truly appreciate your patience and coordination throughout the process, and we are grateful we could help ensure her service was as beautiful as her memory. Our thoughts are with you and your family.

January 19, 2026

August 1, 2024

Rosie Ma

Wilson Funeral Home provided exceptional service from beginning to end. The staff displayed genuine compassion and empathy, making a difficult time more bearable. They were attentive to our needs, handled every detail with care, and added personal touches that honored our loved one beautifully. Their professionalism and heartfelt support were deeply comforting, and we are truly grateful for their outstanding service. Special Thanks to Mr.Wayne Bright and Ms.Pat for the exceptional care provided🥰🥰

July 3, 2024

Fay Patrick

This is my second experience with Wilson Funeral Home and they have not disappointed. They are caring, respectful and try to carry out your wishes for your loved ones. I recommend them always.